Getting started with https://pointsbet-au.org/ is straightforward once you know the steps — this guide walks you through each one.
Getting Ready
Before you begin, make sure you have the following ready:
- A valid email address and a phone number you can access.
- Proof of identity (e.g., driver’s license or passport) for verification.
- A payment method you plan to use — credit/debit card, bank transfer, or e-wallet.
- A device with an internet connection — PointsBet works on desktop and mobile browsers.
- Be at least 18 years old (or the legal gambling age in your jurisdiction).
- Read the terms and conditions thoroughly, especially the bonus wagering requirements.
Step-by-Step Sign-Up
- Visit the PointsBet website using the link above. Click the ‘Join’ or ‘Sign Up’ button.
- Fill in the registration form with your personal details: name, date of birth, address, email, and phone.
- Create a username and a strong password. Use a mix of letters, numbers, and symbols.
- Select your preferred currency and, if applicable, enter any bonus code you have.
- Agree to the terms and conditions and confirm you are of legal age.
- Complete the account verification by submitting identification documents when prompted.
- Make your first deposit to activate any welcome bonus — watch for the minimum deposit requirement.
Calculating Your Bonus
Assume PointsBet offers a 100% match bonus up to $500 on your first deposit. You deposit $250, so your bonus is $250, giving you a total of $500 to play with. The wagering requirement is typically 10x the bonus amount: $250 × 10 = $2,500. You must wager $2,500 before you can withdraw any winnings from the bonus. If you deposit $500, the bonus is $500, and wagering required is $5,000. Always check the terms, as some games contribute differently to wagering (e.g., slots 100%, table games 10%).
| Deposit | Bonus | Total Balance | Wagering Requirement (10x bonus) |
|---|---|---|---|
| $100 | $100 | $200 | $1,000 |
| $250 | $250 | $500 | $2,500 |
| $500 | $500 | $1,000 | $5,000 |
Formula: (Deposit × (Bonus% / 100)) × Wagering Multiplier = Total Wagering Required.
Banking & Payments
PointsBet supports multiple deposit and withdrawal methods. Deposits are usually instant, while withdrawals may take 1–5 business days depending on the method.
| Method | Deposit Min/Max | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | $10 – $10,000 | 3–5 days | None |
| Bank Transfer | $20 – $50,000 | 3–7 days | May vary |
| PayPal | $10 – $5,000 | Within 24 hours | None |
| Skrill | $10 – $5,000 | Within 24 hours | None |
To deposit, go to the cashier, choose your method, enter amount, and confirm. Withdrawals require identity verification first. Remember to use the same method for deposit and withdrawal when possible.
Safety & Licensing
PointsBet operates under a license from a reputable jurisdiction (e.g., New Jersey Division of Gaming Enforcement, or similar). All transactions are encrypted with SSL technology. Your personal data is protected under strict privacy policies. It is always wise to verify the license on the official website of the regulator.
Note: If you are using a PointsBet platform licensed in Curacao, be aware that winnings may be subject to local income tax, unlike licenses from Malta or the UK. Check your local tax laws.
Support Guide
Here are common support scenarios and how to handle them:
- Login issues: If you forget your PointsBet login details, use the ‘Forgot Password’ link on the login page. You will receive a reset email.
- Deposit not credited: Contact live chat or email with your transaction ID. Usually resolved within an hour.
- Withdrawal pending: Withdrawals may be pending for up to 48 hours while verification checks are performed. Ensure your documents are uploaded.
- Bonus not activated: Verify you entered the bonus code correctly and met the minimum deposit. Contact support if it’s still missing.
- Account locked: Multiple failed PointsBet login attempts may lock your account. Contact support to unlock it after identity verification.
PointsBet offers 24/7 live chat, email, and phone support. Response times are typically under 5 minutes for live chat.
Worth Knowing
Responsible gambling is important. PointsBet provides tools to help you control your play:
- Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
- Session limits: Set a maximum time for each gaming session.
- Self-exclusion: Temporarily or permanently block your account from gambling.
To set these, go to your account settings and look for ‘Responsible Gambling’ or ‘Player Protection’. You can also find links to support organizations like Gamblers Anonymous.
FAQ
How do I create a PointsBet account?
Visit the registration page, fill in your details, verify your identity, and make a deposit.
What is the minimum deposit?
The minimum deposit is usually $10, but check the latest terms as it may vary by payment method.
Can I use the casino on my mobile?
Yes, PointsBet offers a mobile-optimized website that works on all smartphones and tablets. You can also save it as a progressive web app (PWA) for quick access.
How long do withdrawals take?
Withdrawals to e-wallets are often processed within 24 hours, while bank transfers and cards take 3–7 business days.
What wagering requirements apply to the welcome bonus?
Typically, the bonus must be wagered 10x before you can withdraw winnings, but always check the specific terms.
Is my personal information safe?
Yes, the site uses SSL encryption and complies with data protection regulations.
How do I contact support?
Live chat is available 24/7, plus email and phone support. Check the ‘Contact Us’ page.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in your account settings.
What happens if I lose connection during a game?
Most games will resume where you left off once you reconnect. If a bet is in progress, it will be settled fairly. Contact support if needed.
Now you have all the tools to start playing at PointsBet. Follow the steps, manage your bankroll wisely, and enjoy the experience responsibly.